1. Introduction

TapBack Solutions (“TapBack” or the “Company”) is committed to protecting the privacy of its users and complying with all applicable laws and regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL). This Privacy Policy explains how we collect, use, process, store, and protect personal data when you use our website, applications, products, or services. By using TapBack’s services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Personal Data We Collect

We may collect the following categories of personal data:

3. How We Use Personal Data

We use personal data for the following purposes:

• To provide, operate, and improve TapBack services
• To process and manage payments
• To manage user accounts
• To communicate with users for operational or marketing purposes
• To send service notifications, alerts, and updates
• To comply with legal and regulatory obligations
• To enhance security, prevent fraud, and detect misuse

4. Sharing of Personal Data

We may share personal data with:

• Technical and operational service providers
• Payment service providers
• Legal, financial, or professional advisors
• Governmental or regulatory authorities

Such sharing is conducted strictly within the limits permitted by applicable laws and for legitimate purposes only.

5. Cross-Border Data Transfers

If providing our services requires transferring or processing personal data outside the Kingdom of Saudi Arabia, TapBack will ensure that such transfers comply with applicable laws and that an adequate level of data protection is maintained.

6. Data Security

TapBack implements appropriate technical and organizational measures to protect personal data, including:

• Encryption and security controls
• Restricted access to personal data
• Continuous monitoring and protection against unauthorized access
• Secure disposal of data when no longer required

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

8. Data Subject Rights

In accordance with the Personal Data Protection Law (PDPL), users have the right to:

• Access their personal data
• Request correction or updating of their data
• Request deletion of their data (subject to legal retention requirements)
• Withdraw consent to data processing, where applicable

9. Cookies

We use cookies and similar technologies to improve user experience and analyze platform usage. Users may control cookie preferences through their browser settings.

10. Updates to This Privacy Policy

TapBack reserves the right to amend this Privacy Policy at any time. Any updates will be published on our website, and continued use of our services constitutes acceptance of the updated policy.

11. Contact Us

For any questions, concerns, or requests related to this Privacy Policy or the handling of personal data, please contact us at:

12. Consent

By using TapBack’s website, applications, or services, you confirm that you have read, understood, and agreed to this Privacy Policy.